Commercial mowing on a multifamily apartment property
Multifamily & Apartments

Lawn care that holds up to tenant turnover and owner scrutiny.

Built for apartment portfolios, investment property owners, and the property management firms that handle them. Tenant-aware crew protocols, single-vendor coverage across multi-building campuses, per-building pricing so big and small properties don't subsidize each other on a flat fee.

Request a Multifamily Quote(513) 214-5789
7-10
Day mowing cycle
8 AM
Earliest crew arrival
30 days
Notice to drop a building
1
Owner-operator contact
Why Multifamily Is Different

Three audiences, one property, every visit

An office park is graded by the property manager. A retail property is graded by foot-traffic photos. An apartment complex is graded by tenants who live there full-time, owners watching vacancy rates, and the property management firm answering to both. That changes how the work has to be done.

A great mow doesn't help if a tenant calls about a crew running equipment at 7 AM. Curb appeal doesn't help vacancies if the walkway leading to a show unit is buried in clippings. We built our multifamily protocol around what tenants notice, what owners measure, and what PMs need to operate.

Multifamily Specifics

Four problems we solve that nobody else builds for

These are the operational issues that multifamily PMs lose sleep over and that generic commercial vendors don't explicitly address.

Tenant impact during visits

Crews arrive no earlier than 8 AM. We work around specific units flagged by the PM (shift workers, sick tenants, day care areas). Equipment routing keeps the loudest work away from windows when possible. Tenants notice the difference; complaints drop.

Vacancy curb appeal

During leasing season, the entrance, leasing office, and any show units get extra attention. Mulch refresh focused on high-impression areas. Show-day cycle adjustments when a unit is on tour. Owners see vacancy days shrink, leasing teams see the difference in conversion.

Liability + sight-line discipline

Parking lot exits, stop signs, and driveway approaches stay clear on cycle. Walkway debris cleared so leaf-slip claims don't show up after the first fall rain. Shrubs trimmed away from sleeping room windows so security feels safer. This is preventive maintenance, not a service add-on.

Multi-property handoffs

PM firms gain and lose properties from their managed portfolios constantly. Adds get onboarded within a cycle, removed properties exit the contract clean with 30 days notice, no termination fees. Built for portfolios that flex, not for fixed-term contracts that lock you in.

Multifamily Scope

What every multifamily visit includes

The standard portfolio scope, tuned for apartment complex realities. Everything below is part of every visit on every property, never an upsell.

Mow common areas + courtyards
Edge along all walkways and curbs
String trim around dumpster enclosures
Trim around mailbox kiosks
Trim BBQ and amenity areas
Blow off walkways for slip safety
Walk-the-property pre-mow scan
Tenant items moved, not run over
Pet waste in mowed area bagged
Issues reported to PM same week
Multifamily property mowing in progress
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How A Multifamily Contract Runs

Per-building pricing, tenant-aware crews, one contact

What you get when an apartment portfolio runs on the 4M operation — built around what tenants notice, what owners measure, and what PMs need to operate.

Weekly
In-season cadence
Per-bldg
Invoicing format
Same day
Tenant-complaint response

Every building in a portfolio is priced individually based on lot size, mowable area, beds, trees, and slope. Each building gets its own monthly invoice so accounting can allocate costs by asset. Adds and drops flex on 30-day notice without termination fees.

Crew protocols are tenant-aware: no equipment before 8 AM, walk-the-property scan before mowing to catch tenant items in the turf, mulch refresh targeted at entrances and leasing offices instead of every bed. One point of contact through Derek for billing, scope changes, and additions.

Onboarding

What multifamily onboarding looks like

Same 4-step process as any portfolio, with multifamily specifics built in.

Property walk with PM

We tour every property with your on-site or regional PM. Document gate codes, FOB requirements, tenant access protocols, problem spots, and the high-impression areas worth extra attention.

Access + protocol setup

Crew gets access credentials, written tenant-interaction protocol, schedule windows that avoid tenant pain points (early-morning shifts, day care drop-off zones, weekend leasing tours).

Tenant communication

If your PM wants tenants notified before the first 4M visit, we supply a short notice template you can email or post. Reduces 'who are those guys' calls and tenant confusion in week one.

Schedule lock + ongoing

Cycle day locked in writing. PM gets a direct line to Derek. Monthly per-property invoicing in your AP team's preferred format. Quarterly portfolio walk-through optional but recommended for portfolios over 10 properties.

Full breakdown: /process

FAQ

What multifamily PMs ask before signing

How do you handle tenant complaints during mowing visits?

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On-cycle visits happen during normal business hours, never before 8 AM. Crews stay off any specific units a property manager flags (sleeping shift-workers, sick tenants, etc.). Any complaint that comes in during a visit is routed to Derek and the property manager the same day, with resolution documented before the next cycle.

What about damage from kids' toys, tenant items, or vehicles?

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Our walk-the-property pre-mow scan catches most of it: bikes, scooters, toys, hose reels left in turf. We move what's clearly tenant property to the nearest curb or porch, never run a mower over an obstacle we didn't move. If we cause damage, it's reported, photographed, and remediated at our cost.

Can you communicate directly with our on-site property manager?

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Yes. Onboarding includes a meet-the-PM step where the crew leader and your on-site manager exchange contact info. Day-of issues get handled through that channel; bigger items escalate to Derek. Multi-property firms get a single point of contact through Derek for billing, scope changes, and additions.

Do you handle gated communities or properties with FOB access?

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Yes. Gate codes and FOB requirements are documented during onboarding and assigned to the crew. We never share access information outside the crew assigned to your portfolio, and we follow whatever check-in/check-out protocol your community has in place.

What happens when a property gets added or sold mid-season?

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Add a property: first cut within one cycle of contract sign, scope and pricing locked in writing the same week. Sell a property: 30-day notice ends the per-property contract clean, no termination fees on portfolio adjustments. Multi-property firms expect their roster to flex, so we built the contracts to handle that.

Mulch refresh on entrances, leasing offices, and show units?

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Common request from multifamily managers. We can include a spring mulch refresh in the portfolio contract focused on high-impression areas (entrance signage, leasing office beds, model unit landscape) rather than every bed on every property. Keeps the refresh budget targeted where prospects see it.

Do you handle pet waste, or do we need a separate service?

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We don't run pet waste pickup as a service. If pet waste is in a turf area we're about to mow, the crew removes it and bags it to keep the mowed area clean, but ongoing pet waste management belongs with a dedicated service like a DoodyCalls.

What about sight lines at parking lot exits and stop signs?

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Liability pruning is part of our shrub work. Apartment complex parking exits, stop sign coverage, and the sight triangles at driveway approaches all get maintained on cycle. This is the kind of thing that becomes a tenant accident waiting to happen if it's not on someone's task list.
Maintained multifamily property

Get your apartment portfolio on the cycle

Send us the property list. Per-building pricing, written scope, and a schedule that works around your tenants, inside a week.

Request a Multifamily QuoteCall (513) 214-5789